These terms explain how access to Stedara works, what the program is and is not, and the responsibilities that apply when using it.
Stedara is an educational consumer program and is not personal medical advice, diagnosis, treatment, or clinical care.
Access is structured around screening and suitability, not open-ended clinical treatment.
Nothing in these terms is intended to override rights or remedies that cannot legally be excluded under Australian law.
This section identifies the legal entity operating Stedara.
Stedara is operated by SB Whitehart Consulting Pty Ltd trading as Stedara (Stedara, we, us or our).
This section explains what Stedara is designed to provide, and just as importantly, what it is not designed to provide.
Stedara provides a structured digital educational program intended to support symptom-management self-evaluation for appropriately screened adults. The program is educational in nature only.
You remain responsible for your own health decisions and for obtaining medical advice where appropriate.
Access to the paid program depends on honest screening responses and basic suitability requirements.
To access the paid program you must:
We may refuse access, suspend access or decline to proceed where screening responses indicate that the program may be unsuitable.
This section sets the medical boundary around the program clearly.
Nothing on the website or in the program is intended to provide medical advice, diagnosis, individual treatment, clinical care or emergency support. Screening is based on self-reported responses and is not diagnostic. If you have medical concerns, you should seek advice from an appropriately qualified healthcare professional.
This section explains what you remain responsible for when using Stedara and any TENS unit you choose to source separately.
You are responsible for:
We are not responsible for misuse of a TENS unit or for third-party products that we do not supply.
Access to paid materials is personal unless otherwise agreed in writing.
Any access granted to paid materials is personal to the purchaser unless we agree otherwise in writing.
You must not copy, share, download for redistribution, reproduce, publish, distribute, sublicense, resell, scrape, or otherwise exploit the program or any part of it except as permitted by law or with our prior written consent.
The program is provided for personal use only and must not be shared or redistributed in any form without permission.
We may suspend or terminate access where we reasonably believe there has been unauthorised sharing, misuse, fraudulent conduct, or any material breach of these Terms.
This section explains ownership of the program, website, branding, and associated materials.
All intellectual property rights in the website, the Stedara program, the Stedara Method materials, branding, text, structure, frameworks, presentation, and associated content are owned by, or licensed to, SB Whitehart Consulting Pty Ltd.
Access to the website or program does not transfer any ownership rights to you.
Except to the extent permitted by law, you must not reproduce, adapt, communicate, commercialise, reverse engineer, scrape, republish, or create derivative materials from any part of the website or program without our prior written consent.
This includes the method structure, instructions, written materials, layout, and presentation of the Stedara program.
This section explains currency, payment processing, and where to find the consumer-rights information that applies to purchases.
Unless otherwise stated, prices are shown in Australian dollars (AUD).
Payments are processed through third-party payment providers, including Stripe. By making a purchase, you also agree to any applicable terms imposed by the relevant payment provider.
Our payment position and consumer-rights information are set out in the Consumer Rights.
Some parts of the service rely on third-party providers such as payment processors, analytics tools, or email services.
The website or program may refer to or integrate with third-party services, including payment processors, form providers, analytics providers or email services.
We are not responsible for third-party websites, products or services that are outside our control. Your use of those services may also be subject to the third party’s own terms and privacy practices.
This section explains the legal limits that apply to the website and program, while preserving rights that cannot legally be excluded.
Nature of the program. Stedara is a screened-access educational consumer program. It is not personal medical advice, diagnosis, or treatment, and it does not replace clinical assessment where that is needed.
User responsibility. You are responsible for reading the instructions in full, using the method sensibly and in accordance with the guidance provided, deciding whether it is appropriate for you to proceed, and stopping use if the method feels unsafe, painful, or clearly unsuitable.
No guarantee of individual outcome. Individual responses to the Stedara method vary. Access to the program does not include a guarantee of benefit, symptom improvement, or suitability for every user.
Use in appropriate circumstances. Stedara is designed with screening and safety guidance to support appropriate use, but it remains your decision whether to proceed. It should not be used as a substitute for medical assessment where symptoms are new, worsening, unexplained, or otherwise concerning.
Third-party equipment. Stedara does not supply the TENS unit. Responsibility for the purchase, suitability, condition, and operation of any TENS unit obtained from a third party remains with you and the supplier of that equipment, subject to any rights that apply under law.
Limitation of liability. To the maximum extent permitted by law, we are not liable for loss, damage, cost, or injury arising from use of the program where it has been used contrary to the instructions, used in circumstances where medical review should reasonably have come first, or used in a way that is unsafe, unsuitable, or unreasonable.
Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies that cannot lawfully be excluded, restricted, or modified under Australian Consumer Law or other applicable law.
The website, program, and legal terms may be updated from time to time.
We may update the website, the program, or these Terms from time to time. The version published on the website will be the current version. Material updates will take effect from the published effective date.
This section explains which law governs these terms and where general contact details can be found.
These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and courts competent to hear appeals from those courts.