This page explains what information may be collected through Stedara, why it may be used, and what options you have in relation to your personal information. We aim to collect only what is reasonably needed to operate the program, support access, improve site function, and meet legal or operational requirements.
Information you provide, limited technical data, and information needed to support access and operation of the program.
To deliver the program, support access, improve site function, and meet legal or operational requirements.
We do not collect or use personal information without a reason connected to operating, supporting, or improving the service.
You can contact us about access, correction, privacy questions, or complaints.
Privacy in plain language: we collect only what is reasonably needed to operate Stedara, support access, process payments, respond to enquiries, improve site function, and meet legal or operational requirements. We aim to handle information in a way that is proportionate to the service being provided.
This identifies the entity responsible for operating Stedara and handling privacy matters connected to the service.
Stedara is operated by SB Whitehart Consulting Pty Ltd trading as Stedara.
References in this policy to we, us and our mean SB Whitehart Consulting Pty Ltd trading as Stedara.
This includes information you provide directly, along with limited technical and usage information connected to operating the site.
Depending on how you interact with us, we may collect personal information such as:
We collect information directly from you where needed, and may also collect limited technical information through the systems used to run the website and program.
We collect information directly from you when you submit forms, complete screening, purchase the program, contact us, or otherwise interact with the website.
We may also collect technical and usage information automatically through cookies, analytics tools, form providers, payment processors and similar service providers.
We hold information electronically using service providers that assist us to operate the website and program, including providers of forms, payments, analytics, email and website infrastructure.
Screening responses submitted before purchase are used for immediate eligibility assessment and related operational administration. If screening is designed to be non-identified, we aim to keep it that way unless identification is reasonably required to administer access, address misuse, respond to legal rights requests or comply with law.
We use information only where there is a clear reason connected to access, support, operation, improvement, or legal requirements.
We may use personal information to:
We do not sell personal information.
We may disclose information where needed to operate the service or where required or authorised by law.
We may disclose personal information to service providers who assist us to operate the website and program, including payment processors, form providers, analytics providers, website hosting providers, email providers and professional advisers.
We may also disclose personal information where required or authorised by law, to protect our legal rights, or in connection with an actual or proposed business restructure, sale or transfer.
Some service providers may handle information outside Australia as part of the infrastructure used to operate the program.
Some of the service providers we use may store or process personal information outside Australia. Where that occurs, overseas handling may include countries in which those providers or their infrastructure are located.
By using the website or providing your information, you acknowledge that overseas recipients may be involved in the handling of your information. We take reasonable steps to use reputable providers and to protect information in a manner consistent with applicable privacy obligations.
We take reasonable steps to protect information and keep it only for as long as it is reasonably needed.
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.
We retain personal information for as long as reasonably necessary for the purposes set out in this policy, to administer the website and program, to address complaints or rights requests, and to comply with legal, accounting or reporting obligations.
You can contact us if you want access to information, a correction, or to raise a privacy concern.
You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, incomplete, out of date, irrelevant or misleading.
If you want to ask a privacy question, request access to information, request a correction, or make a complaint, contact us first using the details below. We will review the matter and respond within a reasonable timeframe.
If you are dissatisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner.
Like most websites, Stedara may use cookies and limited analytics tools to help the site function properly and understand general usage patterns.
Like most websites, Stedara may use cookies, analytics tools and similar technologies to help the site function properly, understand general usage patterns, and improve performance over time.
These tools may collect information such as IP address, browser type, device information, pages visited, time spent on pages and referring website information.
We may update this page from time to time so it remains accurate as the service changes.
We may update this Privacy Policy from time to time. The version published on the website will be the current version and will take effect from the published effective date.
Use the details below if you have a privacy question, request, or complaint.